Frequently Asked Questions
Do you do body work?
No. We fix everything EXCEPT body work.
What are your hours?
Monday – Friday, 8am-6pm.
Are you open on Saturdays?
If I drop my car off in the morning, can you give me a ride to work?
Yes. We can provide a ride to your workplace or residence, provided it is within a reasonable distance.
Do you take appointments?
No. First come, first serve. Get here early (8am) to get work completed by the end of the day or sooner.
Do you have a drop box?
Yes. Located on the front door (5th Street side of building). Fill out information on envelope and place key and envelope in drop box. One of our service writers will contact you in the morning.
Can I have my car towed to your shop?
Yes. Please provide contact information, year/make/model of the car and a description of the problem(s) with the vehicle.
Can you pick up my vehicle with a tow truck?
No. We do not own a tow-truck, but we recommend At Your Service Towing (513) 251-9484. Tell them Smith Muffler sent you!
How much do you charge for an oil change?
Regular oil changes start at $60.00 plus tax. Synthetic oil changes start at $90.00 plus tax.
Do you install customer supplied parts?
Yes, but we do not offer any warranty on work with customer supplied parts.
Do you offer free brake inspections?
Do you offer free exhaust inspections?
Can you eliminate my catalytic converter and replace it with a straight pipe?
No. This is illegal per federal EPA laws.
Do you sell tires?
Yes. For a tire quote, we will need the vehicle’s tire size, make/model/year of vehicle.
Do you do alignments?
Yes. Alignments are $100.00 plus tax.
How do I get my check engine light to turn off?
We would do an engine diagnostic for $100.00 plus tax & give an estimate on the repairs required to fix the vehicle.
Do diagnostic costs go towards my final bill?
The only diagnostic that goes towards the final/total bill is a front end/suspension diagnostic ($50.00 + tax).
How much for a fluid leak diagnostic?
$50.00 plus tax.
What do you charge for other diagnostic work?
HVAC, ABS, Traction Control, Engine, Overheating and Transmission Diagnostic costs are all $100.00 plus tax. We ask for diagnostic charges to be paid in advance.
Can I get an estimate on an exhaust manifold leak?
We would need to see the vehicle in order to give an accurate estimate. Exhaust manifold estimates are not given over the phone/email.
Do you work on mobile homes?
It depends on the size of the mobile home. We suggest you call before bringing a mobile home to us.
Can you check out a used car for me?
We offer a Used Car Inspection for $50.00 plus tax.
Can you lower or lift factory suspension systems?
How much for an AC Freon recharge?
Freon recharges start at $185.00 plus tax.
Can you do customer requested work?
Yes, but we do not guarantee it will fix your car’s problem. Customer request work is performed “As is, no warranty.”
Do you do diesel repairs?
Yes, we repair all sizes of diesel motors.
Do you offer Fleet Services?
YES! We currently service over 30 commercial fleet accounts and want to service yours as well - learn more!