Your Satisfaction...Our #1 Priority!
As a third generation family business, Smith Muffler has been pledging honesty, integrity, quality, and fair pricing to every customer we serve.
Since 1924, this dedication to customer satisfaction has been the catalyst of our continued growth. Generations of families have entrusted us with their automotive care and we take that trust seriously. If we don’t meet your expectations, please let us know. Your satisfaction is our #1 priority.
I've taken various cars here for oil changes and repairs for about 20 years. They've always been courteous, and they are always up front about costs. They have always given me good service.
I got stranded driving from Florida to Ohio. They looked at it and had it back to me just before 1pm and got me back on the road with no problems. Thank you so much for not taking advantage of the situation I was in.
I priced many other muffler shops. Most quoted me twice as much than Smith Muffler. If you want the job done right and don't want to drain your wallet doing it then this is the right place.
The most friendly and kind people! I don’t know much about cars which I explained to Lewie at the front desk. He and the mechanic made sure that I understood what needed to be changed on my car and why. They went above and beyond each time. I’ll absolutely be back!
Great Reasons to Bring Your Car in Today
- No Appointment Necessary
- Quick Oil, Lube & Filter
- 35 Service Bays
- Free Downtown Shuttle
- Commercial/Fleet Accounts
- We Service All Major Brands
At Smith Muffler Complete Automotive Care we offer on the spot repair and maintenance work on a first come first served basis. We strive to complete your repairs in a reasonable time frame and get you back on the road.
A Third Generation Family Business Since 1924.
Joseph Scribe Smith, father of Lew H. Smith, started junking cars and selling tires and used parts on Pike Street in Covington, Kentucky in 1924. Joseph along with his wife Stella and four children resided in Dayton, Kentucky. After the 1937 flood, he moved his business to 415 Main Street. His son Lew recalls, “We did anything the old man said. If we wanted to eat that night, we had to work that day.”
Lew Smith quit school at age 16 to help his father run the business. In the early days, the business sold used parts and re-grooved tires. In 1952, Lew left for the Korean War. He was stationed in Germany as a ration clerk, issuing food to the troops. When he returned from the war in 1954, he went back to work for his father. He stated that he went to work every day, 7 days a week, and 10 hours a day. “If you wanted to make a living, you went to work every day!” Lew built the shop at the current location of 5th and Main Streets in Covington in 1966. He started with 8 bays and 2 employees. He began by repairing mufflers and brakes only. He was no longer interested in working with tires! He married Marilyn Jean Hall in 1961. In 1962, Alan J. Smith was born, followed by Charles Michael in 1965. The family resided in Kenton County, Kentucky. Lew spent many long hours at the shop exhibiting the same strong work ethic he learned from his father to his sons.
The business expanded again when Alan and Mike began working full time in the 80’s. In 1996, the shop added a second building at the same location. The business evolved again by offering complete auto repair. Sadly, Lew passed away in March of 2014. In January of 2015, Mike acquired sole ownership of the shop. Mike and his wife, Sandy, and their three boys currently run the shop. The oldest son, Lewie, can be found at the counter. Tommy and Charlie are out in the shop and all three are helping to carry the family business into the fourth generation. The business has grown from 8 bays to 35 bays and 2 employees to 25 full and part time employees. The shop is currently open 5 days a week, Monday thru Friday, from 8 am-6 pm.
Covid-19 Safety Precautions
We are open for business during these uncertain times. We are taking daily precautions to keep our lobby and restrooms clean and sanitized. If your vehicle needs repair or maintenance we are here for you Monday through Friday 8am-6pm. Take care of yourself and each other. We will get through this together. God Bless the USA!